Shipping Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Our products are highly personalized, so the shipping times will be from 10-15 business days. Your location and other factors also play an important role so the actual shipping time be a little longer. Rest assured that we have fast shipping times within the USA. You will receive a notification when your order has shipped. 

We ship from US, and UK through our fulfillment partners. This ensures that your orders don't have to travel all over the world to reach you. It reduces carbon footprint as well as delivery times. Shipping rates are dynamically determined by the size of package and destination. 

We offer international shipping to most nations.

Shipping charges for your order will be calculated and displayed at checkout.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at customersupport@glamourloom.com with your name and order number, and we will look into it for you.

Please note: Sometimes, our shipping partners might experience delays that are out of our control. We truly appreciate your understanding and patience in such situations.

*Packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.

To ensure speedy deliver please make sure that you enter complete and correct shipping address at the checkout.

We will bear the cost of returns for defective items. However, for the returns due to any other reasons, the cost will be borne by the customer and new item/exchange of item will be at the sole discretion of GlamourLoom. For more information on return please visit our returns policy.